CLIENT SURVEY

Port Macquarie/Kempsey (02) 6583 8644
Port Stephens (02) 4984 7999

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The client survey for 2018 is on this page and also the recent results up to July 2018.
We would love to hear how you feel about our service so we can continue to provide the best service for you.

Some results up to July 2018

CLIENT SURVEY 2018

Name-optional *

First

Last

* Indicates required field

Are you aware of your rights? *

Yes No

If you would like a copy of the Client Handbook, which provides information on your rights, as well as other information, please ask your driver or the staff in the office for a copy.

Do you believe your rights are being respected and upheld by HMCT in relation to: *

Privacy and your personal information Your cultural and communication needs Dealing with your complaints or concerns Your individual preferences are taken into account

Do the services HMCT provides, meet your transport needs? *

Always Sometimes Rarely Never

Do you find the HMCT staff, volunteers and drivers respectful and helpful? *

Very respectful & helpful Respectful & helpful Somewhat disrespectful & unhelpful Very disrespectful & unhelpful

Submit

Name (optional) *

First

Last

Email (optional) *

Do you have any suggestions that would help us improve our service? *

Submit

Name (optional) *

First

Last

[object Object]

Email (optional) *

If you are unhappy with our service, can you tell us why *

Submit

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CULTURAL DISCLAIMER
Aboriginal and Torres Strait Islanders are advised that this website may contain images or content relating to deceased persons. It may also contain words and descriptions that are culturally sensitive.

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This service is supported by funding from the Australian Government under the Commonwealth Home Support Program
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